Hillside, IL 60162

Employee Type: Full-Time

Industry: Healthcare – Pharmaceutical

Experience: Previous collections experience a must

Location: Hillside, IL

Company: UnitedRx is a closed-door pharmacy serving long-term care facilities and their patients

Position: Collections

Primary Responsibilities:

  • Mail out monthly statements.
  • Run the Aged Trial Balance report and collect payments on past due accounts.
  • Review each account before placing a collection call. If the balance is extremely high contact facility and request additional information on the account.
  • Make a collection call promptly once an account becomes past due.Inform customers of 30 Days overdue accounts and amount currently owed. Ensure all customer information is correct, including phone numbers and addresses.
  • Record address and phone number changes in FW system.
  • Record all collection calls using Note History function in FW system including new commitment to repay debt.
  • Maintain good customer relations.
  • Send out notices to overdue accounts.
  • Set up repayment plans according to company policies and procedures.
  • Prepare and submit paperwork for accounts that need to be written off.
  • Maintain strictest confidentiality; adhere to all HIPAA guidelines/regulations.
  • Follow company, federal and state laws dealing with debt collection

Shift: Monday – Friday 9:00 – 5:00 pm

Salary: Based on experience. Performance bonus is also available.

Benefits: Medical, Dental, Vision, 401K, Vacation, Holiday pay, Excellent work environment


  • High School Diploma or GED
  • Previous experience in collections
  • Self-motivated and strong leadership skills
  • Effective communication skills and strong sense of teamwork
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously
  • Experience in healthcare a plus

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